Thanks for shopping at Thicket Sundries!
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 days to return an item from the date it was received.
To be eligible for a return, your item must be in the same condition it was received and in it's original packaging.
Please include a receipt or proof of purchase.
Once we receive your item in good condition, we will notify you and initiate a refund to your credit card. This may take a few days to show up, depending on the card issuer's policies.
Another option is an exchange for an item of equal or lesser value. Once we receive the item in good condition we will send out a replacement. If the replacement item costs less than the original item the balance will the reimbursed to the credit card used for purchase.
The purchaser is responsible for return shipping costs until the item is deemed to be in good condition and will be given a refund or exchange at which point the shipping costs will be included in the refund to the purchasers credit card.
If you have any questions about our returns and exchanges policy please get in touch:
Items not eligible for return
Any items which are broken or damaged not as a result of the seller or shipping are not eligible for return.
Sale items can be returned for the amount paid not the regular price.
How to return
Simply package your item up in it's original packaging and mail to:
c/o Naomi McCavitt
2418 Rosewood Ave Apt 4
Richmond VA 23220